RouteBee Privacy Policy

Last updated: November 15, 2026

RouteBee is made by DumblebeeLabs Inc. We collect as little as we can. We don't sell your data, show ads, or track you across other apps.

Information stored on your phone

Your stops, routes, saved places, delivery photos, signatures and notes are stored on your iPhone. We don't keep a copy. Past routes and proof of delivery are removed automatically after 30 days, and everything is deleted if you delete the app. The one exception is today's count of free stops, which the iPhone keeps in its secure storage so it isn't reset by reinstalling the app. It holds only the date and anonymous stop numbers, no addresses.

Your account and subscription

• Sign in with Apple is optional. If you use it, Apple gives the app an anonymous account number and, if you choose, your name and email (which can be a private Apple relay address). These are kept on your iPhone.
• Subscriptions are sold and managed by Apple. Apple handles the payment; we never see your card or payment details. The app only checks with Apple whether your subscription is active.
• Delete account in the app's ☰ menu signs you out and removes your account from RouteBee. Your routes stay on your phone until you delete them or the app. A subscription is separate: cancel it in iPhone Settings, under your Apple ID and Subscriptions.

Information we process

• Addresses and route locations are processed to find your stops and plan your route.
• Your device's location is used to show you on the map, start your route, work out travel times and tell you when you arrive, including in the background during a route. We don't keep a history of where you have been.
• Camera, photos and microphone are used only for the features you choose, such as reading labels, taking proof-of-delivery photos or saying an address. Your pictures are not sent to us.
• Feedback and crash reports help us support and improve the app.

Who receives information

We share information only with service providers that help us run RouteBee, such as map, address lookup, hosting and data storage providers, and only so they can provide those services. Some of them may process information outside Canada, including in the United States and the European Union.

If you open a stop in another navigation app, or share a delivery report, the app or people you choose will receive it. Their own privacy policies apply.

Your customers' information

The addresses you add may belong to your customers. We use them only to provide RouteBee. You are responsible for having the right to use your customers' information, and for any photos or signatures you collect.

How long we keep information

Route and address requests are not saved as routes. Technical logs, which may include an address that was looked up, are kept for up to 90 days to keep the service working and secure. We keep feedback and crash reports only as long as we need them to support the app.

Your choices and rights

• Turn off location, camera, microphone or notifications at any time in iPhone Settings. Some features won't work without them.
• Use Delete account in the app to remove your account, and delete the app to delete what is stored on your phone.
• Ask us what information we hold about you, or ask us to correct or delete it, by emailing [email protected].

If you aren't satisfied with our answer, you can complain to the Office of the Privacy Commissioner of Canada or the privacy regulator where you live.

Security

We use encryption and restricted access to protect information. No system is perfectly secure.

Children

RouteBee is for working drivers and is not meant for children under 16.

Changes

If this policy changes, we will update this page and the date at the top.

Contact

Questions or requests go to our Privacy Officer: